I exist as a contact person (if you are not sure, you can try this method, if you do not exist as a contact person you will get a error)

1. On the login page click ”Create account”
2. Enter your email address. Your email is going to be your username on the Helpdesk account (if you are not a contact person you get error message).
3. Finalize you registration by following the instructions on the email.

I do not exist as a contact person, but I have login info for the old Helpdesk.

1. Log in to new Helpdesk using the old login information.
2. Enter your email address and click ”Create account”. Your email is going to be your username on the Helpdesk account.
3. Finalize you registration by following the instructions on the email.

None of the above suits me.

• Contact your supervisor and ask him to add you as a contact person in the DL Helpdesk portal.